Terms of Service

LAST UPDATED: DECEMBER 2024

Acceptance of Terms

By accessing or using the ShiftERP website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Services

ShiftERP provides enterprise resource planning (ERP) software designed for contract manufacturers and co-packers. Our services include:

• Production management software
• Inventory control systems
• EDI integration services
• Quality management tools
• Related support and consulting services

User Accounts

To access certain features of our services, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

Acceptable Use

You agree not to:

• Use the services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the services
• Transmit any malicious code or viruses
• Violate any applicable laws or regulations

Intellectual Property

All content, features, and functionality of our services are owned by ShiftERP and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Confidentiality

We treat your business data as confidential. We will not disclose your confidential information except as required to provide our services or as required by law.

Service Level Agreement

For customers with active subscriptions, we provide service level commitments as specified in your individual service agreement. Please refer to your contract for specific details.

Limitation of Liability

To the maximum extent permitted by law, ShiftERP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

Indemnification

You agree to indemnify and hold harmless ShiftERP and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Termination

We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use the services will immediately cease.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on our website and updating the "Last updated" date.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: [email protected]